Thursday, February 08, 2007

Give praise freely

I pull this out of Harvey Mackay's weekly column and thought that this is so true if more leaders would live by this motto the world would be a better place. I know I would be happier.


Some social science researchers once videotaped two teams of bowlers during a match. After the match, for Team One, they showed them a videotape in which all the team's mistakes had been removed. During the review, the researchers focused only on the strengths of the players and everything they had done right. They did not show mistakes.

Team Two, however, was shown an edited video that contained only the mistakes that had been made during the match. During the review with Team Two, the researchers offered helpful suggestions on how to improve its performance.

How did it all turn out?

After receiving the feedback, there was a rematch during which both teams showed signs of improvement. However, the group that received the positive criticism improved 100 percent more than did Team Two, which had only a review of its mistakes.

There is a helpful lesson here. The next time you are giving feedback to someone—whether as a manager, parent or friend—remember that building on the positive aspects of people's actions or behavior achieves far better results than focusing on negatives.

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